Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Every piece in our collection is handcrafted individually by our founder — from concept to creation, each item passes through just one pair of hands. This means no production lines, no shortcuts, and no two pieces are ever quite the same. When you wear Rare Rares, you're wearing something made with genuine care and intention.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Yes! We accept custom orders, but only for items that are currently sold out on our website. If you'd like to place a custom order, please visit our Contact page and include the following details:

• The name of the sold out item you're after
• Any specific colour or material changes you'd like

Please note that custom orders may take 2–3 weeks to create and ship. We'll be in touch to confirm your order details once we receive your message.